Invoice Terms of Service

1. Applicability

These Invoice Terms of Service ("Invoice Terms") apply to all invoices issued by Web Wonder Works LLP (LLPIN: ACI-7034), a limited liability partnership incorporated under the laws of India, with its registered office at Ground Floor, Annamalai Industrial Park, SF No: 277/1A, Kalapatti Main Rd, Sharp Nagar, Nehru Nagar West, Coimbatore, Tamil Nadu - 641048 ("Agency", "we", "us").

By accepting any invoice from us, the Client agrees to be bound by these Invoice Terms in addition to any Service Agreement or Statement of Work (SOW) in place. In the event of conflict between a signed SOW and these Invoice Terms, the SOW shall prevail.

2. Payment Due Dates

Unless stated otherwise on the invoice or in the SOW:

• Monthly retainer invoices are raised on the 1st of each month and are due within 7 calendar days of the invoice date.
• Project milestone invoices are due within 7 calendar days of the invoice date.
• One-time project invoices requiring an advance are due before work commences. The balance invoice is due within 7 days of final delivery.
• Ad hoc service invoices (e.g., additional revisions, rush work) are due within 5 calendar days.

The due date is printed on every invoice. Timely payment ensures uninterrupted delivery of your services.

3. Accepted Payment Methods

We accept payment via the following methods:

• Bank Transfer (NEFT / RTGS / IMPS) — Our bank account details are printed on every invoice. Please use your invoice number as the payment reference.
• UPI — UPI ID is provided on the invoice. Suitable for amounts up to ₹1 lakh per transaction.
• Cheque — Payable to "Web Wonder Works LLP". Please allow 3–5 working days for cheque clearance. Work resumes upon cleared funds.

We do not accept cash payments for any invoice above ₹2,000 in compliance with Indian tax regulations.

Please send payment confirmation (screenshot or UTR number) to contact@webwonderworks.in to help us reconcile payments promptly.

4. GST & Tax Details

Web Wonder Works LLP is registered under the Goods and Services Tax (GST) Act. All invoices include applicable GST at the prevailing rate:

• Digital marketing and consulting services: 18% GST
• Website design and development: 18% GST
• Graphic design and creative services: 18% GST

Our GSTIN is printed on every invoice. Clients registered under GST may claim Input Tax Credit (ITC) on amounts paid, subject to their eligibility under applicable GST rules.

For clients outside India (export of services), invoices are raised on a zero-rated GST basis with a Letter of Undertaking (LUT) filed under the IGST Act. A Foreign Inward Remittance Certificate (FIRC) will be required for GST compliance.

5. Late Payment

Payments not received by the due date are considered overdue. The following consequences apply:

• Day 1–7 overdue: A payment reminder will be sent via email and WhatsApp.
• Day 8–14 overdue: Active work on the account may be paused. Campaign management, content posting, and reporting will be suspended until payment is received.
• Day 15+ overdue: A late payment interest charge of 2% per month (or part thereof) will be applied to the outstanding invoice amount. Access to deliverables including design files, reports, and ad account data may be withheld pending clearance.
• Day 30+ overdue: The Agency reserves the right to terminate the engagement, issue a legal notice, and pursue recovery through appropriate legal channels under Indian law.

If you are experiencing genuine financial difficulty, please contact us before the due date. We will make reasonable efforts to agree a payment plan rather than suspend services.

6. Disputed Invoices

If you believe an invoice contains an error, please notify us in writing at contact@webwonderworks.in within 3 business days of receiving the invoice, specifying the nature of the dispute.

Undisputed portions of an invoice remain due on the original due date. We will investigate and respond to all billing disputes within 5 business days. If the dispute is resolved in the Client's favour, a credit note will be issued.

Raising a dispute does not entitle the Client to withhold payment of undisputed amounts or suspend all obligations under the Service Agreement.

7. Third-Party Ad Spend & Platform Costs

Third-party costs incurred on behalf of the Client — including Google Ads budgets, Meta Ads budgets, LinkedIn Ads, domain registration, hosting fees, stock imagery, and software subscriptions — are billed separately and are the Client's sole financial responsibility unless explicitly included in the SOW.

Where the Agency manages third-party platforms on the Client's behalf:

• Ad budgets must be funded in advance. Campaigns will not be launched or continued without sufficient funds in the ad account.
• The Agency is not responsible for billing errors, account suspensions, or policy changes by third-party platforms.
• The Agency does not mark up third-party costs unless agreed in writing in the SOW.

8. Currency

All invoices are issued in Indian Rupees (INR ₹) unless a separate written agreement specifies a different currency for international clients. For international wire transfers, the Client bears all bank charges, SWIFT fees, and currency conversion costs. The Agency must receive the full invoiced INR amount net of all transfer charges.

9. Receipts, Records & Audit

Upon receipt of payment, we will issue a formal receipt or mark the invoice as paid within 2 business days. All invoices and receipts are retained by the Agency for a minimum of 8 years in accordance with Indian accounting and tax law requirements.

Clients may request copies of past invoices at any time by emailing contact@webwonderworks.in. We will provide copies within 3 business days.

10. Billing Contact

For all billing queries, payment confirmations, and invoice disputes, please contact:

Please quote your invoice number in all billing correspondence to ensure faster resolution.